Cybernauts

cybernauts helping patrons

Virtual Services

Don't have time to stop by a library branch? Not to worry. You can still connect with a cybernaut by telephone, text, or chat. Virtual services are available:

  • Monday-Thursday: 12 noon - 8 p.m.
  • Friday: 9:30 a.m. - 5:30 p.m.

Servicios Virtuales

¿No tienes tiempo de visitar una biblioteca? No hay problema. Conéctate con un Cybernaut por teléfono, mensaje de texto, o chat. Los servicios virtuales están disponibles:

  • Lunes a jueves: 12 del mediodía a 8 p.m.
  • Viernes: 9:30 a.m. a 5:30 p.m.



icon of a phone handle

Call Us / Llámanos

213-228-7160

icon of a smart phone

Text Us / Mándanos un mensaje de texto

213-510-2898

Chat With Us / Chatea con nosotros


What are Cybernauts?

Cybernauts are trained computer aides that offer technology assistance, computer support, and mobile device support.

Connect with a Cybernaut to:

  • Learn how to use and borrow LAPL’s e-media
  • Set up an email account
  • Operate your tablet, desktop, or phone
  • Use social media
  • Find online information
  • Learn about online safety
  • Learn basic computer skills

For questions regarding library accounts, including new applications and renewals please use our Ask a Librarian service.

¿Qué es un cibernauta?

Los cibernautas son asistentes capacitados para ofrecer ayuda con el uso de tecnología, computadoras y dispositivos móviles.

Conéctate con un cibernauta para:

  • Aprender a usar y tomar prestados los materiales electrónicos de LAPL
  • Configurar una cuenta de correo electrónico
  • Operar tu tableta, computadora o teléfono
  • Usar las redes sociales
  • Encontrar información en línea
  • Aprender sobre la seguridad en línea
  • Aprender conceptos de computación básicos

Si tienes preguntas sobre tu cuenta de biblioteca, nuevas solicitudes de tarjeta de biblioteca y renovaciones de préstamos, utiliza nuestro servicio Pregúntale a un bibliotecario.

Interested in becoming a Cybernaut? Check out our job openings.


Connect with a cybernaut at one of the following locations:

Conéctate con un Cybernaut y obtén ayuda con tus preguntas sobre tecnología


Arroyo Seco Regional Branch Library

Monday: 4:30 p.m. - 8 p.m.
Saturday: 9:30 a.m. - 5:30 p.m.
Sunday: 1 p.m. - 5 p.m.

Ascot Branch Library

Monday - Friday: 2 p.m. - 5 p.m.

Baldwin Hills Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Cahuenga Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Canoga Park Branch Library

Monday - Friday: 2 p.m. - 5 p.m.

Central Library

Hours vary. Please call the branch for hours. 213-228-7000

Chinatown Branch Library

Monday: 10:30 a.m. - 3:30 p.m.
Wednesday: 10:30 a.m. - 3:30 p.m.
Thursday: 12:30 p.m. - 5:30 p.m.

Will & Ariel Durant Branch Library

Currently Unavailable

Eagle Rock Branch Library

Monday - Thursday: 3 p.m. - 6 p.m.
Friday: 2:30 - 5:30 p.m.

Echo Park Branch Library

Monday: 2:30 p.m. - 7:30 p.m.
Tuesday: 2:30 p.m. - 7:30 p.m.
Wednesday: 10 a.m. - 3 p.m.

El Sereno Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Exposition Park - Dr. Mary McLeod Bethune Regional Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Granada Hills Branch Library
Tuesday: 12:30 - 5:30 p.m.
Thursday: 12:30 - 5:30 p.m.
Friday and Saturday hours vary, please call the branch for hours: 818-368-5687.
Harbor City - Harbor Gateway Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Hyde Park Miriam Matthews Branch Library

Currently Unavailable

Junipero Serra Branch Library

Tuesday - Thursday: 1 p.m. - 6 p.m.

Lincoln Heights Branch Library

Currently Unavailable

Los Feliz Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Mar Vista Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Mark Twain Branch Library

Monday: 2:30 p.m. - 5:30 p.m.
Tuesday: 12:30 noon - 3:30 p.m.
Wednesday: 2:30 p.m. - 5:30 p.m.
Thursday: 12:30 noon - 3:30 p.m.
Friday: 2:30 p.m. - 5:30 p.m.

Pacoima Branch Library

Monday - Friday: 1:30 p.m. - 4:30 p.m.

Palisades Branch Library

Currently Unavailable

Panorama City Branch Library

Monday: 2:30 p.m. - 5:30 p.m.
Tuesday: 2:30 p.m. - 5:30 p.m.
Wednesday: 2:30 p.m. - 5:30 p.m.
Thursday: 1 p.m. - 4 p.m.
Friday: 1 p.m. - 4 p.m.

Pico Union Branch Library

Tuesday - Thursday: 12:30 noon - 5:30 p.m.

Pio Pico - Koreatown Branch Library

Monday - Friday: 2 p.m. - 5 p.m.

Robert Louis Stevenson Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Valley Plaza Branch Library

Monday: 2:30 p.m. - 5:30 p.m.
Tuesday: 3 p.m. - 6 p.m.
Wednesday: 2:30 p.m. - 5:30 p.m.
Thursday: 3 p.m. - 6 p.m.
Friday: 2:30 p.m. - 5:30 p.m.

Van Nuys Branch Library

Monday, Wednesday, & Thursday: 2 p.m. - 5 p.m.
Tuesday: 1 p.m. - 5 p.m.

Vernon - Leon H. Washington Jr. Memorial Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Washington Irving Branch Library

Currently Unavailable

Alma Reaves Woods - Watts Branch Library

Monday - Thursday: 3:30 p.m. - 6:30 p.m.
Friday: 2:30 p.m. - 5:30 p.m.

West Los Angeles Regional Branch Library

Currently Unavailable

Westwood Branch Library

Tuesday: 1 p.m. - 6 p.m.
Wednesday: 12 noon - 5 p.m.
Thursday: 12 noon - 5 p.m.

Wilmington Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.


Cybernaut Events

person helping someone with the computer
Weekdays, 5:30 - 7:30 p.m.
The Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


person helping someone with the computer
Weekdays, 5:30 - 7:30 p.m.
The Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


computer user receiving assistance
December 17, 2024 1:00 PM to 2:00 PM
Learn how to use and navigate the Libby app and the Library's online catalog from a Library Cybernaut.Topics covered include:Downloading...


person helping someone with the computer
Weekdays, 5:30 - 7:30 p.m.
The Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


senior using a computer
December 18, 2024 3:00 PM
Join us for our Introduction to Email Workshop! Learn how to create and use an email account from an LAPL Cybernaut. You will also learn...


person helping someone with the computer
Weekdays, 5:30 - 7:30 p.m.
The Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


people in front of computers
Thursdays, 3 - 4 p.m.
Patrons will learn how to:Use and borrow LAPL’s e-media.Set up an email account.Operate tablet, or phone.Learn basic computer skills


person helping someone with the computer
Weekdays, 5:30 - 7:30 p.m.
The Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


Various students taking a computer class with two different instructors
December 20, 2024 3:00 PM to 4:00 PM
Bring your mobile device for this in-person training with an library Cybernaut to discover the treasures in the Libby and Los Angeles...


person helping someone with the computer
Weekdays, 5:30 - 7:30 p.m.
The Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


people in front of computers
Thursdays, 3 - 4 p.m.
Patrons will learn how to:Use and borrow LAPL’s e-media.Set up an email account.Operate tablet, or phone.Learn basic computer skills


row of desktop computers
January 3, 2025 1:00 PM to 2:00 PM
Join our Cybernaut and learn about basic computer skills like the parts of a mouse, keyboard, and what makes a computer function for our...


person using laptop with headphones on
Second Thursday of the Month, 3 - 4 p.m.
The Tech TryOut Cart will display a selection of devices Android, Windows, and iOS devices for patron to try out.You can also bring your...


Website with "http://www." typed in the address bar
January 31, 2025 1:00 PM to 2:00 PM
Join our cybernaut and learn how to create and use an email account, and learn basic security issues.For a complete list of classes and...


person using laptop with headphones on
Second Thursday of the Month, 3 - 4 p.m.
The Tech TryOut Cart will display a selection of devices Android, Windows, and iOS devices for patron to try out.You can also bring your...


lfla logo

The Cybernauts initiative is funded by the Library Foundation of Los Angeles and its generous supporters / La iniciativa Cybernauts está financiada por la Library Foundation de Los Ángeles y sus generosos patrocinadores: Annenberg Foundation, Rose Hills Foundation, Stay Home and Read a Book Ball, BCM Foundation, California Public Utilities Commission, Flora Thornton Endowment, Friends of Westwood Library, Friends of the Chinatown Library.

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