Cybernauts | Los Angeles Public Library

Virtual Services

Don't have time to stop by a library branch? Not to worry. You can still connect with a cybernaut by telephone, text, or chat. Virtual services are available:

Monday-Thursday: 12 noon - 8 p.m.
Friday: 9:30 a.m. - 5:30 p.m.

Servicios Virtuales

¿No tienes tiempo de visitar una biblioteca? No hay problema. Conéctate con un Cybernaut por teléfono, mensaje de texto, o chat. Los servicios virtuales están disponibles:

Lunes a jueves: 12 del mediodía a 8 p.m.
Viernes: 9:30 a.m. a 5:30 p.m.

icon of a phone handle

Call Us / Llamanos

213-228-7160

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Text Us / Mandanos un mensaje de texto

213-510-2898

Chat With Us / Chatea con nosotros

What are Cybernauts?

Cybernauts are trained computer aides that offer technology assistance, computer support, and mobile device support.

Connect with a Cybernaut to:

Learn how to use and borrow LAPL’s e-media
Set up an email account
Operate your tablet, desktop, or phone
Use social media
Find online information
Learn about online safety
Learn basic computer skills

For questions regarding library accounts, including new applications and renewals please use our Ask a Librarian service.

¿Qué es un cibernauta?

Los cibernautas son asistentes capacitados para ofrecer ayuda con el uso de tecnología, computadoras y dispositivos móviles.

Conéctate con un cibernauta para:

Aprender a usar y tomar prestados los materiales electrónicos de LAPL
Configurar una cuenta de correo electrónico
Operar tu tableta, computadora o teléfono
Usar las redes sociales
Encontrar información en línea
Aprender sobre la seguridad en línea
Aprender conceptos de computación básicos

Si tienes preguntas sobre tu cuenta de biblioteca, nuevas solicitudes de tarjeta de biblioteca y renovaciones de préstamos, utiliza nuestro servicio Pregúntale a un bibliotecario.

Interested in becoming a Cybernaut? Check out our job openings.

Connect with a cybernaut at one of the following locations:

Conéctate con un Cybernaut y obtén ayuda con tus preguntas sobre tecnología

Arroyo Seco Regional Library Currently unavailable.	Ascot Branch Library Monday - Friday: 1 - 4 p.m.	Baldwin Hills Branch Library Currently unavailable.
Benjamin Franklin Branch Library Currently unavailable.	Cahuenga Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Canoga Park Branch Library Monday - Friday: 2:30 - 5:30 p.m.
Central Library 12 - 5 p.m. three days a week, rotating schedule. Call 213-228-7000 for dates.	Chinatown Branch Library Monday & Wednesday: 5 - 8 p.m. Saturday: 12 noon - 5:30 p.m.	Cypress Park Branch Library Monday - Friday: 2:30 - 5:30 p.m.
Will & Ariel Durant Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Eagle Rock Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Echo Park Branch Library Currently unavailable.
El Sereno Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Exposition Park - Dr. Mary McLeod Bethune Regional Library Monday - Friday: 2:30 - 5:30 p.m.	Granada Hills Branch Library Currently unavailable.
Harbor City - Harbor Gateway Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Hyde Park Miriam Matthews Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Junipero Serra Branch Library Monday - Wednesday: 2:30 - 6:30 p.m. Thursday: 3:30 - 6:30 p.m.
Lincoln Heights Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Los Feliz Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Mar Vista Branch Library Monday - Friday: 2:30 - 5:30 p.m.
Mark Twain Branch Library Currently unavailable.	Pacoima Branch Library Monday - Thursday: 4 - 7 p.m. Friday: 2:30 - 5:30 p.m.	Palisades Branch Library Currently unavailable.
Panorama City Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Pico Union Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Pio Pico - Koreatown Branch Library Monday - Friday: 2:30 - 5:30 p.m.
Robert Louis Stevenson Branch Library Monday - Wednesday: 12:30 - 5:30 p.m.	San Pedro Regional Library Monday - Wednesday: 1:30 - 5:30 p.m. Thursday: 2:30 - 5:30 p.m.	Valley Plaza Branch Library Currently unavailable.
Van Nuys Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Vernon - Leon H. Washington Jr. Memorial Branch Library Monday - Friday: 2:30 - 5:30 p.m.	Washington Irving Branch Library Currently unavailable.
Alma Reaves Woods - Watts Branch Library Monday - Friday: 2:30 - 5:30 p.m.	West Los Angeles Regional Library Monday: 2 - 8 p.m. Wednesday - Friday: 2:30 - 5:30 p.m.	Westwood Branch Library Currently unavailable.
Wilmington Branch Library Monday - Friday: 2:30 - 5:30 p.m.

The Cybernauts initiative is funded by the Library Foundation of Los Angeles and its generous supporters / La iniciativa Cybernauts está financiada por la Library Foundation de Los Ángeles y sus generosos patrocinadores: Annenberg Foundation, Rose Hills Foundation, Stay Home and Read a Book Ball, BCM Foundation, California Public Utilities Commission, Flora Thornton Endowment, Friends of Westwood Library, Friends of the Chinatown Library.

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Why support the Library?

The Los Angeles Public Library serves the largest most diverse population of any library in the United States.

Through its Central Library and 72 branches, the Los Angeles Public Library provides free and easy access to information, ideas, books and technology that enrich, educate and empower every individual in our city's diverse communities.

With more people than ever before using the library—a record 17 million last year alone—your support helps the Library provide people with the resources they need to succeed and thrive.

How to support the Library

You can support the Los Angeles Public Library in several ways:

Join a “Friends” group. There is a “Friends of the Library” group for most branch libraries and departments of the Central Library. Friends groups raise money for improvements to their library through memberships, used book sales and other activities. For more information click here or talk to your local librarian.

Join the Library Foundation of Los Angeles. The Library Foundation is a non-profit organization that raises funds for Library enhancement programs such as adult and early literacy, children and teen reading clubs, technology, and cultural programs. Foundation members receive a variety of benefits with their membership. For more information, see http://www.lfla.org.

Make a donation by check to the Los Angeles Public Library and send it to:
Support the Library, 630 W. Fifth St., Los Angeles CA 90071 or call (213) 228-7555.